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We want your used

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Trade-in your used equipment or sell it to use direct through our

Buy Back Program

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Cloud UC Commission at a Glance

SIP Commission at a Glance

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Earn BIG Commissions!

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Check out our

Weekly Specials!

Don't miss these fantastic deals!
Check back every week for new sales and new products!

Don't miss these fantastic deals!
Check back every week for new sales and new products!

Don't miss these fantastic deals!
Check back every week for new sales and new products!

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Sometimes, good parts go bad.

Keep your network running at peak performance with Maintenance & Repair Services from SoTel.

Upgrading your entire system can be expensive. Make your system go further by purchasing a maintenance bundle through SoTel. We have maintenance services available for most equipment, most software* and offer configuration assistance. Pick your service level and find out everything SoTel can do for you!

Pricing based on system requirements. Please call for more information. 

MAINTENANCE BUNDLES BUILT FOR YOU

Service Offering Definition Gold Platinum Diamond
Repair with Advanced Replacement Receive a replacement part before shipping your defective part to SoTel. Defective part is repaired by SoTel.  **    
Spares Kit

Critical service affecting parts kit maintained on-site or at a SoTel warehouse location.

 **    
NOC Center 24/7 Monitoring of your switches      
Smart Hands Technicians that come to you      

 

We know your needs might be different from someone else’s. Let us know what kind of system you have, and we can help you build a customized maintenance bundle by mixing and matching any of the services above. Increase the life of your switch by years and enjoy huge savings!

*We are unable to support some software due to changes in technology and/or licensing restrictions. Please contact Heather Huggett at 314-787-1711 to learn more.
**Choose Repair with Advanced Replacement OR Spares Kit.
Repair Services.

We are able to support multiple brands including:

  • Avaya
  • Nortel
  • Mitel
  • NEC
  • Samsung
  • Toshiba
  • And more!

MAINTENANCE

SoTel offers comprehensive, customized, maintenance and support services for a wide variety of systems including:

Remote technical support (24/7 coverage)
Dispatching on-site technicians for remedial and preventative maintenance services
Comprehensive spare parts provisioning, customized to support the unique requirements of each system
Dedicated on-site technicians
Moves, Adds, and Changes (MACs) Support
System administration and management support
Basic "Time and Materials" Services
Equipment repair and remanufacture services
Special project design and support services