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Samsung Cloud UC

The world leader in communications technology bring its Cloud Unified Communications solution to life in partnership with SoTel. Enterprise features at a small business price. Cloud-based IP communication is enabling business everywhere to transform into more productive, agile and flexible organizations. Anytime-anywhere communications and a consistent omni-channel user experience across all devices and networks are the critical success factors. Simplicity, ease of use and affordability influence purchase decision. Towards this, Cloud UC applications meet all the criteria required for the transformation of businesses everywhere.

SoTel delivers branded Cloud services in concert with the world's top telecommunication and networking brands. Our resellers have the power of the best technology delivered by world class support and cloud infrastructure. Contact your SoTel representative to find out how to be a part of this community: (866) 778-7761

 

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Comprehensive Package Providing the Best Value in Cloud Communications

Contact your Samsung Partner to inquire about this service or call (866) 778-7761.

 

Samsung Cloud UC Seat Features

Our "all-inclusive" seat is fully featured. A perfect solution for Call Centers and Small Business with a fully featured ACD. 

Advanced Features
  • Samsung WeVoIP Mobility Application (Mobile Phone)
  • Samsung Communicator PC Application (Soft Phone)
Unified Messaging
  • Answer Machine Emulation (AME)
  • Auto Forward
  • Auto Login
  • Auto Message Play
  • Broadcasting
  • Call Back
  • Call Forwarding to Voice Mail
  • Call Back Request Message
  • Date and Time Stamp
  • Quick Memo
  • Distribution Lists
  • External Number Notification
  • Message Scheduled Delivery
  • Message Grouping
  • Individualized Voice Mail Greeting
  • Individualized Voice Mail Name
  • Message Alert Notification Schedule
  • Message Listening Option
  • Message Forward with Append
  • Message Length Control Option
  • Message Delivery Cancellation
  • Message Reply
  • Message Scan
  • Message Skip
  • Message Undelete
  • Message Waiting Light Indication
  • Multiple User Mailboxes Login
  • Multiple User Mailboxes
  • One Touch Access
  • Retrieve Public Caller from Mail Box
  • Reminder
  • Voice Recording
  • Manual Call Record
  • Auto Call Record
  • Auto-Attendant
  • Multiple Alphabetic Directory
  • Auto Attendant Route
  • Automatic After Hours Answering
  • Announce Hold Position
  • Announce Hold Time
  • Camp-on Support
  • Direct to Mailbox
  • Holiday and Special Events
  • Interruptible Voice Prompts
  • Multi-Call Handling
  • Multi-Language Support
  • Operator Access
  • Single Digit Call Routing
Find-me/Follow-me
  • Access Manager
  • Call Blocking
  • Call Forwarding
  • Day/Night Personal Greeting
  • Find Me
  • Follow Me
  • Hold for Busy Station
  • Multiple Personal Greeting
  • Park and Overhead Paging
  • Telephone Number Storing
  • Weekly Schedule of Call Availability
  • Customizable Media-on-Hold
  • Cloud Voice-Mail
  • Web-Based Personal Assistant
  • Hot Desking
  • Automated Call Distribution (ACD)
  • ACD Agent Program
  • Call Control
  • Monitoring
  • ACD Wall Board

*Unlimited usage is subject to restrictions and not intended for call center use

 

Samsung Basic Cloud UC Seat Features

The basic seat is intended for lobby or guest phones and includes all of the Standard Phone Features at a reduced price.

 
  • DID (Direct Inward Dialing)
  • DoD (Direct Outward Dialing)
  • E911 Emergency Calling
  • Directory Service
  • Call Hold, Transfer
  • Extension Calling
  • Do Not Disturb