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Samsung Cloud UC

The world leader in communications technology bring its Cloud Unified Communications solution to life in partnership with SoTel. Enterprise features at a small business price. Cloud-based IP communication is enabling business everywhere to transform into more productive, agile and flexible organizations. Anytime-anywhere communications and a consistent omni-channel user experience across all devices and networks are the critical success factors. Simplicity, ease of use and affordability influence purchase decision. Towards this, Cloud UC applications meet all the criteria required for the transformation of businesses everywhere.

Contact us today to learn more!

SoTel delivers branded Cloud services in concert with the world's top telecommunication and networking brands. Our resellers have the power of the best technology delivered by world class support and cloud infrastructure. Learn how to be apart of this community!

Contact your SoTel representative at (866) 778-7761 or This email address is being protected from spambots. You need JavaScript enabled to view it. 


Samsung Cloud UC

The Samsung Cloud UC is an enterprise-class, full featured VoIP telephony, unified communication and collaboration solution. It is specially designed to create a smart work environment, improve operational efficiency and enhance productivity with elevated mobile experiences for SMBs. The pure IP-based all-in-one cloud communication solution provides small business through enterprise customers with easy to manage rich applications such as unified messaging, voice conferencing, video collaboration, and mobility – all with a low monthly subscription service.

samsung cloud uc mock


Keep a Pulse on Your Business with Unified Messaging in the Cloud

The Samsung Cloud UC solution unifies all your voice mail, auto attendant, and e-mail messages between client interfaces (such as Microsoft Outlook, web, mobile, and telephony user interface) on ONE platform - helping you stay in touch with your customers and peers all the time.

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Samsung IP
Desk Phones
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Samsung Communicator
Desktop UC App 
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Samsung Mobile
Communicator UC App
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Outlook
Synchronization 



Enterprise-Level Communication with "All-in-One" Unified Communication Suite

An affordable enterprise-level communication and collaboration with small-business prices. This solution comes with enterprise features such as configurable auto-attendant, music-on-hold, visual voicemail, multi-party audio conferencing bridge, video conferencing and automated call distribution (ACD) for call centers.


Take your Conversations Wherever You Go with Samsung Mobile UC

An end-to-end mobile communication solution: integrated mobile UC application, wired and wireless desk phones, and mobile extensions capability to simultaneously ring your desk phone and mobile phone. The Samsung WE VoIP mobile UC application turns your smartphone into a full featured High Definition (HD) VoIP communication device with directory integration, instant messaging, presence, click to dial, visual voice mail, conference calling, call back later, hold and call transfer functions.


Increased Productivity with Real Time Collaboration

This solution maximizes productivity by integrating multiple facets of real time collaboration such as real-time chat, real time presence information, whiteboard collaboration, file transfer, screen sharing, peer to peer as well as multi-party video conferencing - all into one unified user experience.

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Comprehensive Package Providing the Best Value in Cloud Communications

Two types of monthly seat options - an all-inclusive seat that is fully featured and a basic seat used for guest or lobby phone.

Samsung Cloud UC Seat Features

Samsung Cloud UC Seat BASIC Features

Advanced Features

  • Unlimited Calling (US48 and Bordering Provinces)*
  • Samsung WeVoIP Mobility Application (SoftPhone)
  • Samsung Communicator PC Application (SoftPhone)
  • Video Conferencing
  • Audio Conferencing
  • Collaboration and White Boarding
  • Unified Messaging (Fax, Visual Voicemail)
  • Presence and Chat
  • Voice Recording
  • Auto-Attendant
  • Mobility – Smart Handover to Cellular
  • Find-Me Follow Me
  • Customizable Media-on-Hold
  • Cloud VoiceMail to Email
  • Cloud Fax to Email
  • Web-Based Personal Assistant


Included Optional Advanced Features

  • Automated Call Distribution (ACD)
  • ACD Agent
  • ACD Supervisor
  • Hot Desking
  • Whisper, Monitor, and Barge
  • Personalized Ring Back Tone
  • Boss/Secretary Extension Management
  • Time of Day Routing

Standard Phone Features Included

  • DID (Direct Inward Dialing)
  • DoD (Direct Outward Dialing)
  • E911 Emergency Calling
  • Directory Service
  • Call Hold, Transfer
  • Extension Calling
  • Do Not Disturb

The basic seat is intended for lobby or guest phones and includes all of the Standard Phone Features at a reduced price.

Standard Phone Features Included

  • DID (Direct Inward Dialing)
  • DoD (Direct Outward Dialing)
  • E911 Emergency Calling
  • Directory Service
  • Call Hold, Transfer
  • Extension Calling
  • Do Not Disturb

Optional Features

  • Toll Free Inbound
  • Multiple E911 Locations
  • Remote Telephone Numbers
  • International Telephone Numbers
 

 

 *Unlimited usage is subject to restrictions and not intended for call center use