Author Archive

Norstar PBX Testing

Friday, February 17th, 2012

Here’s a demonstration video that a hobbyist posted while testing their Norstar Nortel PBX system. The video doesn’t show the setup process, but the entire network is spread out over this guy’s office (or perhaps his living room?). He tests out a few basic features like paging and extension-to-extension calling. For a box of used phones, it sets up pretty well.

See this and other videos like it on YouTube.

Test Technician Job Opening – St. Louis, Missouri

Thursday, February 9th, 2012

A big part of our refurbishing process here at SoTel Systems is putting our products through a testing process to ensure a quality product and timely delivery. We have a new entry-level job listing that you should look into.

SoTel Systems, LLC, a leader in the supply and distribution of telecommunications and data hardware, is seeking a Test Technician to join our team.

This is an entry-level opportunity to work in a dynamic, growing, mid-size privately held company based in Maryland Height, MO. The Test Technician performs the testing of telecom equipment by performing the following essential duties and responsibilties:

  • Test phones, cards, and systems for functionality
  • Perform post-refurbishing testing of telecom equipment as necessary
  • Document test results and other information as required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required:

  • Ability to work in an enviornment where the noise level is moderate to occasionally loud.
  • While performing the duties of this job, an individual is constantly required to talk or hear, sit, bend and twist the neck, repetitively use hands and fingers for simple grasping, to finely manipulate, and to push and pull. An individual is frequently be required to reach below shoulder level. An individual is occasionally required to stand, move, to bend at the waist, stoop, and crouch. An individual must regularly lift and/or move up to 5 pounds and occasionally lift and/or move up to 25 pounds.
  • Ability to communicate in one-on-one and small group situations, by writing simple correspondence, and by reading and comprehending simple instructions
  • Ability to apply common sense to carry out detailed but uninvolved instructions and to deal with problems in standardized situations

Candidates with previous similar experience are preferred.

Visit our Careers page for more.

Refurbishing Technician Job Opening – St. Louis, Missouri

Wednesday, February 8th, 2012

Refurbished products are a big part of what we do here at SoTel Systems and we have a job opening in that department I wanted to post.

Refurb Technician

Location: St. Louis, Missouri

Description

SoTel Systems, LLC, a leader in the supply and distribution of telecommunications and data hardware, is seeking a Refurb Technician to join our team.

This is an entry-level opportunity to work in a dynamic, growing, mid-size privately held company based in Maryland Height, MO. The Refurb Technician performs the refurbishing of telecom equipment to the standards of quality and maintains production quotas by performing the following essential duties and responsibilities:

  • Refurbish telecom equipment by breaking down and cleaning equipment and replacing components
  • Perform post-refurbishing testing of telecom equipment
  • Perform re-work of defective equipment
  • Document daily production numbers

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required:

  • Ability to work in an enviornment where the noise level is moderate to occasionally loud.
  • While performing the duties of this job, an individual is constantly required to talk or hear, sit, bend and twist the neck, repetitively use hands and fingers for simple grasping, to finely manipulate, and to push and pull. An individual is frequently be required to reach below shoulder level. An individual is occasionally required to stand, move, to bend at the waist, stoop, and crouch. An individual must regularly lift and/or move up to 5 pounds and occasionally lift and/or move up to 25 pounds.
  • Ability to communicate in one-on-one and small group situations, by writing simple correspondence, and by reading and comprehending simple instructions
  • Ability to apply common sense to carry out detailed but uninvolved instructions and to deal with problems in standardized situations

Candidates with previous similar experience are preferred.

To apply, see the full job listing.

Four Reasons Why You Should Choose Avaya…

Wednesday, February 1st, 2012

I found the following article regarding the advantages of Avaya office solutions that I wanted to share. See the full article.

Four Reasons Why You Should Choose AVAYA IP Office For Your Business

In the worlds of economics and consumerism, trust is becoming a difficult commodity to come by. Previously, when big retailers had not yet become the giant corporations that we know so well today and the majority of business was done by family-run stores that had only a single location, trust was something that was implicit in a business transaction, given the personal level on which it was done. Today, however, trust in business is becoming increasingly rare and it pays to know as much as you possibly can about any business transaction that you might be contemplating. When it comes to AVAYA IP Office and telephone systems that would be best for your business, this means knowing the reasons why you should choose AVAYA IP Office over other, competing brands.

The first reason why the AVAYA IP Office solutions should be your choice of telephone systems is the way in which the manufacture and design of these systems were executed. Instead of simply scaling down a phone system that was actually meant for implementation in a larger company, these systems specifically target small and medium businesses and they do so by being specifically designed for businesses of that size and scale. This means that the unique needs of small and medium businesses will all be addressed by these systems, instead of these needs simply being glossed over by the purported superiority of an expensive product originally meant to be used in a different business context.

Another excellent reason why you should choose AVAYA IP Office over other competing telephone systems is the set of features and functionality that this system provides. Instead of simply providing the minimum functionality necessary for an office telephone system, the AVAYA system provides full functionality, with a full set of feature similar to those found in much more expensive systems designed for use in larger businesses.

Reliability is a keyword when it comes to AVAYA IP Office, and by purchasing this system you also purchase a world of reliability and reputable service. Eliminating communications gaps during which customers are unable to reach your business is one of the main reasons for purchasing an office telephone system in the first place, and this system in particular aims to ensure that no customer is ever unable to get through to your office due to technical difficulties ever again.

Read more.

Epygi Will Also Be at ITEXPO

Thursday, January 12th, 2012

As mentioned in our previous post, SoTel Systems is making plans for ITEXPO (see this link for a free VIP pass). In addition, Epygi will also be there unveiling their newest IP PBX system; the Quadro4L. See Epygi’s post for more information.

FREE VIP Pass to ITEXPO – Compliments of SoTel Systems

Wednesday, January 11th, 2012

First off, I wanted to get it out of the way to announce that SoTel Systems will be at ITEXPO East in Miami, Florida from January 31st through February 3rd. We hope that you are going to be there and we want to meet with you. But I’m also extremely excited to pass along the following announcement.

We received permission today to share this with all of our customers and visitors. We have a great offer for a Free VIP Pass to ITEXPO that you can redeem today. If you are reading this, then you are eligible.

For clarity, this pass includes all Keynotes, general sessions, free workshops, networking receptions and unlimited Exhibit Hall access. This does not include access to conference sessions or meals.

ChannelPartners: Selling Techniques Immersion Center

Tuesday, January 3rd, 2012

Back in August, the channel sales team here at SoTel Systems sponsored a Lunch ‘n’ Learn at the Fall 2011 Channel Partners Conference & Expo. More than one hundred channel partners participated and shared their stories. Now the wisdom gained and information presented from this session has been combined into four reports available for free.

See more details and the full list of reports on ChannelPartnersOnline.com. Thanks again to all who participated!

December Specials Have Been Posted

Wednesday, December 21st, 2011

The specials for December have been posted. I wanted to quickly re-post the main list here on our blog as well.

Happy Holidays from all of us at SoTel Systems

It is clichéd but true; this time of year seems to go by so very fast. Thank you again for opening this email and continuing to partner with SoTel Systems for your quality refurbished desk phones, routers, switches, accessories and other network equipment.

We also want to thank those of you taking advantage of our commercial SIP services and trunking options. Our reseller program has really expanded and thrived in 2011 and we look forward to serving you even better in 2012.

We value your partnership and we wanted to take a moment to thank you for being with us. We wish you all a very merry and mighty holiday season! Here’s a toast to a happy and profitable 2012!


Avaya

The Avaya family of products is in stock and ready to ship to you.Callmaster V

Receive a complimentary white paper from Avaya:
The Business Value of Unifying Communications


Cisco

SoTel Systems carries a full line Cisco® Unified IP Phones. As integral components of the Cisco Unified Communications solution, this hardware provides superior levels of integrated business features and converged communications at levels far beyond today’s conventional voice systems. CP-7961G

Receive a complimentary white paper:
Insider’s Guide to Cisco VoIP Phone Systems


Polycom

You’ve all done such a good job distributing Polycom hardware for the past few months that we are currently not featuring any Polycom specials this month. However, we have big things in mind for Q1 of 2012, with shipments coming in right now. And we still have a full line of Polycom products available at industry-leading prices. Stay subscribed to next month when we’ll bring you even more deals. And hey, if you have excess Polycom hardware to sell be sure to see our Purchasing page. You won’t get a better quote anywhere else.

Receive a complimentary white paper from Polycom:
The Art of Teleworking


Need VoIP? Ask Us How!

GlobeDo you need to bundle this great hardware with SIP trunking? SoTel Systems is a leading authorized distributor of commercial grade voice services. We have three competitively-priced package levels specifically designed for the small- or medium- sized business.

See our latest press release or download this PDF.


Sangoma

SoTel Systems is a proud North American Distributor of Sangoma based here in the United States.

Sangoma Logo

Sangoma is the premium provider of voice and data connectivity components for software-based communication applications. Sangoma’s data cards, voice cards, gateways and connectivity software are used in leading PBX, IVR, contact center and data-communication applications worldwide. The product line represents a comprehensive toolset for deploying cost-effective, powerful, and flexible software communication applications.

Please contact your SoTel Systems representative or Andrew Leet for all of your Sangoma needs; Andrew Leet, (314) 787-1763 or aleet@sotelsystems.com


Adtran

If your customers need network hardware for their phone system, look no further than our quality refurbished Adtran gear.

Name Model Condition Price
NetVanta 3200 Network Access Router 1202860L1 Refurbished $45
Adtran TA908 Router 4212908L1 Unused $835
Adtran TA908E Router 4242908L1 Unused $1350
Adtran Dual FXO Plug in Module 1200103L2 Refurbished $15
Adtran FXS Mod Quad 2nd Gen 1200300L1 Refurbished $25

Receive a complimentary white paper:
Troubleshoot Network Performance Issues 7-10x Faster


Thanks Again…

Once again, we here at SoTel Systems hope you are doing well and wish you Happy Holidays! Whether you are traveling or at home, may it be a time filled with warmth and happiness.


Holiday Mail for Heroes - American Red Cross

Happy Holidays from SoTel Systems!

Wednesday, December 21st, 2011

SoTel Systems will be closed for the holiday on December 23rd and 26th. We will be returning to normal business hours on Tuesday, December 27th. Our EMERGENCY HOTLINE will be available for any emergencies associated with our voice offering. For a detailed description of what occasions fit under “emergency”, please see our SLA times and priority definitions in the knowledge base. As always, we appreciate your business and hope you have a wonderful holiday! Thanks for choosing SoTel Systems!

PRESS RELEASE: New SoCallMe and SoClear SIP Services to SMBs and Enterprises

Thursday, December 1st, 2011

The following new press release was posted today. This is an exciting announcement formally introducing our revamped and re-branded SIP services; SoCallMe and SoClear.

SOTEL SYSTEMS ANNOUNCES NEW SOCALLME AND SOCLEAR SIP SERVICES TO SMBS AND ENTERPRISES

Maryland Heights, Missouri, USA – December 1st, 2011SoTel Systems a leading North American provider of SIP services that leverages distribution of IP telephony products, announced today the launch of SoCallMe and SoClear SIP Services for SMBs and enterprises. This portfolio of services is now available to enhance the wide-range of applications on IP PBXs or Hybrid PBXs alike.

SoCallMe and SoClear Services are ideal for businesses that want to expand their company phone services while reducing their existing POTS telephony costs by delivering inexpensive local, toll-free, domestic and international long distance service through a robust private IP network. SoTel Systems customizes specific SIP Trunking solutions for each customer to satisfy their particular business communication needs and simultaneously provides a simple and reliable deployment to accommodate any company growth.

SoTel Systems’ SIP Trunking offering includes E911 compliance, DIDs and local number portability allowing businesses to keep their current phone numbers. SIP trunking provided by SoTel Systems will enable businesses to take advantage of VoIP services that is a higher quality, more flexible, and at a minimum 30% less than traditional phone service.

“The market for SIP trunking is exponentially growing with an increased demand of services by both SMBs and enterprises alike,” states Jim Goebel, CEO of SoTel Systems. “These customers will experience the reliability of our network and customer support when purchasing SIP trunking from SoTel Systems and our Value-Add Resellers.”

Value Added Resellers (VARs) are invited to join the SoTel Systems VAR Partner Program to sell SoCallMe and SoClear Services to SMBs and enterprises. The partnership program provides commissions with every sale and recurring revenue based upon customer usage of the SIP trunking products and services. Potential partners are asked to contact us via the website or call to speak directly with a Regional Channel Sales Manager to learn more about the program and product offerings.

To take advantage of the flexibility and reliability of SoCallMe and SoClear Services, email partners@sotelsystems.com or call 866-GOSOTEL. VARs interested in growing their business and ongoing commissions by selling the services with their current product offering should join the SoTel Systems VAR Partner Program at take www.sotelsystems.com.

About SoTel Systems

SoTel Systems, LLC is a distributor of telecom and technology hardware and provider of value-added solutions to VARs, interconnects, and telcos throughout North America. In business since 1981, SoTel is headquartered in St Louis, Missouri.

In addition to distribution of hardware and software products, SoTel Systems is an Internet Telephony Services Provider (ITSP) offering SIP service products to replace traditional phone company local and long-distance services. Distribution is through SIP service agents who market SoTel Systems SIP Service products and receive generous residual compensation.

Utilizing a unique soft switch technology developed internally by SoTel Systems, the company also offers a wholesale program for resellers. SoTel Systems provides 24/7 Customer Support and the peace of mind of 99.999% network availability. The target market for SoTel Systems SIP Service is in the SMB and Enterprise market to clients requiring four business lines and above. Whether the application is to link multiple customer sites, create connectivity for remote employees, or simply network savings, SoTel Systems is the SIP Service provider of choice.


In addition to this news, we are excited to make available an entirely new way to order these services directly through our site. Learn more about SoCallMe
and SoClear on our SIP Services page. See all of the latest news on our press release page.